Privacy Policy

Team for Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and applications.

By accessing or using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our platform.

We collect information to provide better services. The types of data we collect include:

• Account Data: Name, email address, company details, and authentication credentials when you register.
• Usage Data: Actions taken within applications, feature usage patterns, and session duration.
• Device Data: Browser type, operating system, IP address, and device identifiers.
• Content Data: Documents, messages, and other content you create or upload.
• Communication Data: Support tickets, chat history, and feedback you submit.

We use your data to power, personalize, and improve our services. Specific uses include:

• Providing and maintaining core platform functionality across all our applications.
• Processing transactions and authenticating your identity for secure access.
• Sending service notifications, updates, and security alerts.
• Analyzing usage patterns to optimize performance and develop new features.
• Responding to your support requests and providing customer service.
• Complying with legal obligations and enforcing our terms of service.

We do not sell your personal data to third parties. Data may only be shared in the following circumstances:

• Service Providers: With trusted vendors who host our infrastructure, process payments, or provide analytics — all under strict data processing agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with mergers, acquisitions, or asset sales — with appropriate protections for your data.
• With Your Consent: For any other purpose specifically disclosed at the time of collection.

All third-party processors are contractually bound to protect your data and use it only for the services they provide to us.

We use cookies and similar tracking technologies to enhance your experience and gather usage data.

• Essential Cookies: Required for authentication, session management, and security.
• Functional Cookies: Remember your preferences, theme settings, and language choices.
• Analytics Cookies: Help us understand how visitors interact with our platform.

You can control or disable cookies through your browser settings. Note that disabling essential cookies may impact platform functionality.

We implement industry-leading security measures to protect your data:

• Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
• Access Controls: Role-based access ensures only authorized personnel can view data.
• Monitoring: Continuous security monitoring with automated threat detection.
• Regular Audits: Third-party security assessments performed quarterly.
• Incident Response: Documented procedures for data breach notification within 72 hours.

While we strive to protect your data, no method of electronic transmission is 100% secure. We cannot guarantee absolute security.

We retain your data only as long as necessary for the purposes outlined in this policy:

• Active Accounts: Data is retained for the duration of your account activity.
• Closed Accounts: Data is deleted within 90 days of account closure.
• Deleted Content: Files in trash are permanently deleted after 30 days.
• Logs: System logs are retained for 12 months for security and debugging.
• Legal Holds: Data may be retained longer when required for legal compliance.

You can request early deletion of your data at any time through account settings.

You have specific rights regarding your personal data. These include:

• Access: Request a copy of all personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request permanent deletion of your data ("right to be forgotten").
• Portability: Request your data in a machine-readable format.
• Objection: Object to processing for legitimate interests or marketing.
• Withdrawal: Withdraw consent at any time where processing is based on consent.

To exercise these rights, visit the privacy settings in your account or contact our Data Protection Officer.

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

If we become aware that a child has provided us with personal data without parental consent, we will:

• Immediately delete such data from our servers.
• Disable the associated account.
• Take reasonable steps to prevent future collection.

Parents or guardians who believe their child has provided personal data should contact us immediately.

Our platform may contain links to third-party websites, services, or applications that are not operated by us.

• We are not responsible for the privacy practices of these third parties.
• We recommend reviewing the privacy policies of any third-party sites you visit.
• Third-party sites may collect and use data according to their own policies.

We are not liable for any damages or losses arising from third-party links or services.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make material changes, we will:

• Update the "Last updated" date at the top of this policy.
• Post the revised policy on our platform.
• Send an email notification to all registered users at least 14 days before changes take effect.
• Display a persistent banner in the application for 30 days.

Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• Email: privacy@teamforapps.com
• Data Protection Officer: dpo@teamforapps.com
• Or use our contact page.

We aim to respond to all privacy-related inquiries within 5 business days. For urgent matters, please include "URGENT" in the subject line.